Solusi Zero Client vCloudPoint

May 21, 2020, 4:20 am

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Solusi Zero Client vCloudPoint yang banyak membantu perusahaan untuk

berhemat dari sisi manajemen desktop dan lisensi. Presentasi ini dilakukan

oleh tim kami : Reza Hafids.







Silahkan kontak ke email kami : dcmsales@dayaciptamandiri.com

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Getting Modbus TCP data into PRTG

June 3, 2020, 6:06 pm

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Modbus is a communications protocol that has been in use since the 70s, and has become standard for connecting electronic industrial devices. Modbus RTU and Modbus ASCII are used for serial communication, while Modbus TCP is used for devices connected to a TCP/IP network. 

For IT professionals in a factory setting, who are maintaining traditional network elements and industry-specific infrastructure, Modbus TCP devices often contain important information needed for monitoring the entire infrastructure. Because it would be good to get this information into PRTG, we are currently working on a Modbus TCP sensor. But we’d love to get your feedback on your use cases and requirements, and what features you want from Modbus TCP sensor.

TAKE THE SURVEY: PRTG MODBUS TCP SENSOR REQUIREMENTS

So what could a Modbus integration for PRTG be used for? Primarily, the convergence of Information Technology and Operational Technology means that what used to be separate, distinct infrastructures are now beginning to merge. For holistic monitoring, you need to have as much of this converging infrastructure as possible in the same view.

So if you’re using Modbus and PRTG in your environment, it could be that you are looking for ways to get data like the following from your devices and factory floor into PRTG:

• Availability and status of Programmable Logic Controllers (PLCs)
• Other data from PLCs, collected from monitoring inputs and outputs on the plant floor
• Power consumption metrics, like usage, capacity, voltage, frequency, and so on
• Environmental metrics, like power consumption, power capacity, and environmental factors (temperature, humidity, airflow, etc.)
• Data from Modbus devices, like device temperature or switching status

These are just a few examples. But we want to know from you: what are YOUR use cases? What do you want from a Modbus TCP sensor in PRTG? Take a few minutes to answer our survey, and indicate if you want access to test an early version of the sensor when it's ready.

SNMP traps in PRTG

June 5, 2020, 1:11 am

≫ Next: Deteksi Suhu dan Masker Untuk Tamu dan Karyawan Kantor

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Before we go into depth on the differences between Simple Network Management Protocol (SNMP) traps and informs, we must first have a solid understanding of what a trap is. 

A trap, also known as a fault or an exception, is a type of synchronous interrupt caused by an extraordinary condition in computing systems. That technical explanation might be confusing to some so let us unpack that sentence using simpler, non-technical language.

In other words, when something goes wrong an error message is simultaneously generated and sent to a central station where it is recorded and triggers an alert. SNMP Agents embedded in hardware and software systems can be configured to automatically send a trap in the event of critical incidents. SNMP Traps enable an agent to notify the monitoring server of significant events by way of an unsolicited message—thus bypassing and not reliant on the typical SNMP Protocol Data Unit (PDU) message sequence.

Why should I consider using SNMP Traps?

Typically, in SNMP communication, the network monitoring system polling engine or “Manager” (such as a PRTG local or remote probe) actively requests information from the agent by way of the GetRequest/GetResponse message sequence.

In large or clustered network monitoring environments, we typically encounter longer scanning intervals—often 5 minutes or longer—to reduce CPU load on the monitoring server. SNMP traps can notify you of critical events that may arise between longer scanning intervals, which sometimes can be as lengthy as 10 minutes or more.

Before we begin discussing the differences between SNMP traps and Informs, we must first refresh our knowledge on the two main types of IP network communication: TCP and UDP. Having a basic understanding of TCP and UDP helps us understand their important roles in data networking and network monitoring.

Differences between TCP and UDP

The Transmission Control Protocol (TCP) stack must establish a connection between the source and destination before data can be sent. TCP similarly maintains this connection until the message exchange sequence is complete. This is known as connection setup overhead. A benefit of the connection-oriented nature of TCP, it guarantees ordered transport, provides error recovery and flow control.

The User Datagram Protocol (UDP) however, does not establish a connection before transmitting data. Also, and this is key, while TCP sessions require an acknowledgement after each packet is transmitted, UDP does not. Because of these differences we often refer to TCP as a connection-oriented protocol and UDP as a connection-less protocol.

What are the Advantages and Disadvantages of UDP? 

The main advantage of UDP is performance. The speed boost provided by UDP comes from its lack of overhead and a higher transmission capacity. UDP is implemented because it excels at delivering data with the least amount of overhead for loss-tolerating connections. Examples of loss-tolerating connections include DNS, DHCP, NTP, BOOTP, TFTP and our friend SNMP to name a few.

Advantages of UDP:

• UDP lacks connection setup overhead. The sender can immediately start transmission without waiting for a connection to be established.
• Since UDP lacks transport reliability mechanisms its smaller header supports a larger data payload. This larger payload results in fewer packets required than TCP.
• UDP requires fewer resources on both the sender and receiver.

Disadvantages of UDP

• UDP can be unreliable and message delivery is not guaranteed.
• UDP does not implement error control. If UDP detects an error in a received packet, it silently drops it.

With these characteristics of UDP in mind we can now discuss how these features impact network monitoring regarding SNMP Traps and Informs.

What is the difference between an SNMP inform and a trap?

Since SNMP runs over UDP, where delivery is not assured and dropped packets are not reported, the delivery of a Trap is not guaranteed. An SNMP InformRequest (or simply “Inform” for short) is an acknowledged asynchronous notification. Simply put, an Inform is an acknowledged Trap. The InformRequest PDU addresses a limitation of UDP as an acknowledgement is returned to the reporting agent on receipt by the network monitoring system polling engine.

Traps were part of the original SNMP version 1 specification, while Informs were added in SNMP version 2. The central management server (monitoring station) listens for both Traps and Informs on UDP port 162.

For those interested in a little history, the InformRequest PDU was first defined as manager to manager communication only, but subsequent implementations loosened the original specification and since allowed agent to manager communications.

Note: PRTG does not currently support SNMP Informs. 

When and where should I consider using Traps?

When:

• To monitor component failure such as: power supplies, fans, hard disks, etc.
• To detect a decreased level of desired redundancy or when degraded fault tolerance has occurred.
• To monitor if critical thresholds are exceeded such as: >90% network bandwidth utilization, excessively high operating temperature, rapidly increasing environmental temperature, less than 10 minutes runtime on UPS, etc.

Where: To monitor critical infrastructure such as servers, storage, networking, AC power distribution, heating, ventilating and air conditioning systems (HVAC).

How does the PRTG SNMP trap receiver sensor work?

With PRTG Network Monitor, an SNMP Trap Receiver Sensor is a passive sensor that waits for incoming messages. It does not actively query data at fixed intervals, but instead collects incoming trap messages. Like syslog receivers and xFlow sensors, SNMP Trap Receiver Sensors must be configured on PRTG local or remote probes.

The SNMP Trap Receiver Sensor displays the total number of traps received per second, as well as the number of messages that are classified as warnings or errors. PRTG saves incoming trap messages as regular system files, and neatly displays them in the sensor. The Trap Receiver Sensor lets you analyze traps and filter them according to date, source, agents, bindings, and more.

The PRTG server uses this sensor to receive data and – depending on the filter rule – sound the alarm. After you configure an SNMP Trap Receiver Sensor in your environment you may wish to set your own filter rules, configure alerts and enable notifications triggers for certain message types.

Tip: Copy the MIB file from the source device and save it in your PRTG program path. PRTG will use this MIB to make your trap messages legible.

How can I implement an SNMP Trap Receiver Sensor in PRTG?

To setup an SNMP Trap Receiver Sensor in PRTG follow these four steps:

Step 1: Configure the target device

Configure your device to send SNMP traps. Configuration steps vary and are specific to each device. Consult the device vendor for guidance. In general, the IP address and the trap receiver port will be requested.

Step 2: Add the SNMP Trap Receiver Sensor

Select either a local or remote probe and use the “Sensor/Add Sensor” menu option to search for and add the sensor.

Step 3: Configure the sensor

By default, every trap will be received. You can configure filter rules in the sensor settings. The “Exclude” filter lets you exclude certain types of trap messages, e.g. traps from a specific IP address that do not need to be considered. Use the warning and error filters to define those traps which will prompt PRTG to sound the alarm.

Step 4: Setup notifications

In “Notifications,” choose whether you would like to be alerted by e-mail, SMS, push notification, or some other action. You can also opt to be notified when trap messages are received, and have these messages saved so you can analyze the incidents later.

Conclusion

The main benefit of centrally receiving SNMP Traps is immediate notification of critical events that occur between scanning intervals. Properly configured SNMP Agents and the PRTG SNMP Trap Receiver Sensor allow you to take corrective action before minor events become major incidents.

If you want the latest status on your critical infrastructure, configure your most important devices for SNMP Traps and setup an SNMP Trap Receiver Sensor on your PRTG Network Monitor server today!

SUMBER: https://blog.paessler.com/snmp-traps-in-prtg

Deteksi Suhu dan Masker Untuk Tamu dan Karyawan Kantor

June 8, 2020, 10:59 pm

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Berikut kami sampaikan beberapa pilihan solusi untuk mendeteksi suhu dan penggunaan masker untuk tamu dan karyawan kantor , dengan pilihan.

Untuk tamu , kita harus tahu siapa tamu yang datang, serta kondisi suhu badan dan apakah dia menggunakan masker atau tidak. Maka kita perlu solusi untuk mendeteksi ini.

Menggunakan produk ZKTeco
Produk ini sangat tepat untuk deteksi temperature badan dan masker serta terintegrasi ke akses door kantor anda.





Menggunakan Hikvision Cube Camera
Untuk kantor yang perlu budget lebih murah, bisa menggunakan camera Cube dari Hikvision, ditempatkan di luar kantor, dan diakses dari aplikasi

Menggunakan Philips Baby Monitor 
Untuk kantor yang memiliki budget terbatas, dapat menggunakan berbagai solusi camera baby wireless yang bisa dilihat oleh operator atau petugas front office.

Semua solusi diatas , AKSES DOOR unit diintegrasikan dengan Magnetik Door Lock, atau Dropbolt, dan tinggal dipasangkan tombol Exit yang Touchless

Silahkan kontak tim kami : dcmsales@dayaciptamandiri.com / 0881-8867333 untuk membantu Anda.

Smart Contactless Sanitizer Dispenser

June 9, 2020, 10:50 pm

≫ Next: Helm Pintar Pendeteksi Demam - Smart Helmet

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Smart Contactless Sanitizer Dispenser
- Fully Automated Contactless
- Integrated with 4 Sensors
- 2x Wide Angle Noozle for Maximum Coverage
- Prevent Virus Travel in Aerosols

Silahkan kontak tim kami : dcmsales@dayaciptamandiri.com untuk informasi produk ini.

Helm Pintar Pendeteksi Demam - Smart Helmet

June 10, 2020, 1:25 am

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Pandemi virus corona di Indonesia sudah berlangsung beberapa bulan lamanya. Untuk mencegah penyebaran COVID-19, pemerintah daerah banyak yang memberlakukan kebijakan PSBB (Pembatasan Sosial Berskala Besar). Namun untuk membantu percepatan penanganan COVID-19, dibutuhkan sebuah perangkat wearable (dapat dipakai langsung) dan dibekali teknologi yang mendukung.

Untuk itu, PT Cakrawala Multiniaga International (CMI) , selaku Distributor menghadirkan produk helm pintar CM-19 untuk pertama kalinya di Indonesia. Helm ini dibekali dengan teknologi canggih dan kecerdasan buatan/artificial intelligence (AI).  Helm CM-19 bisa di gunakan oleh para aparat berwenang untuk memantau kondisi suhu tubuh manusia secara real-time, sehingga bisa dilakukan penanganan secara cepat.

Helm serupa dengan nama N901 pertama kali digunakan oleh polisi, petugas medis dan militer di China pada Maret lalu. Sedangkan untuk  pasar Indonesia, helm pintar ini bernama CM-19 dan sudah hadir pada akhir April 2020 dan sudah dilengkapi teknologi AI dan layar augmented reality (AR) beresolusi tinggi.

Dengan begitu, helm pintar ini mampu mendeteksi suhu tubuh dalam antrean atau kerumunan manusia hingga 200 orang per menit. Bila ada orang dengan suhu tubuh di atas normal atau demam maka helm langsung mendeteksi, ditandai dengan indikator suara dan warna merah di layar.

Helm pintar ini berbobot cukup ringan, tidak jauh dengan helm tactical pada umumnya karena memiliki bahan utama serat karbon ditambah dengan metamaterials technology yang diproduksi oleh salah satu perusahaan telekomunikasi China berkelas dunia, Kuang-Chi Technology.

Sedangkan spesifikasi lain dari helm pintar CM-19 sudah disesuaikan dengan infrastruktur dan kondisi di Indonesia. Jika contohnya di China helm N901 memakai jaringan 5G, maka helm CM-19 menggunakan jaringan 4G. Dengan konektivitas jaringan 4G, pusat komando bisa berkomunikasi dan melakukan streaming video secara langsung dengan lokasi pengguna helm pintar ini tanpa terkendala jarak.

Selain berfungsi membaca suhu tubuh dengan sangat akurat dan cepat, ada begitu banyak aplikasi lainnya yang dimungkinkan oleh penggunaan perangkat. Contohnya seperti navigasi, pengenalan wajah, pengenalan pelat nomor kendaraan, penerjemah bahasa, pengenalan dokumen, pedeteksi over heat instalasi jaringan listrik, mesin, kebocoran tabung bahan bakar, serta fungsi night vision untuk di perbatasan negara, di laut, dan hutan, dan masih banyak lagi.

Para petugas seperti polisi, militer, Pol PP dan tim percepatan penanganan COVID-19 bisa menggunakan helm pintar CM-19 saat berpatroli. Bahkan para petugas medis, petugas pemadam kebakaran dan penjaga perbatasan juga bisa memakai helm pintar CM-19 untuk mencegah penyebaran virus corona.

Saat ini, PT CMI mengklaim ketersediaan helm pintar CM-19 sudah aman sehingga dapat langsung dipesan. Namun untuk harganya sendiri masih bergantung pada ongkos kirim saat ini yang masih terbilang sangat tinggi dan terbatas, serta penambahan pajak dari pemerintah.

Walau begitu, jika ada instansi pemerintah yang bertugas menangani percepatan pencegahan COVID-19 dan tertarik untuk membeli helm pintar ini, maka perusahaan akan memberi harga khusus. Untuk jaminan purna jual, PT Daya Cipta Mandiri Solusi memberikan garansi produk selama 12 Bulan dan ketersediaan suku cadang selama 24 bulan.

Kontak tim kami : dcmsales@dayaciptamandiri.com
atau HP/WA : 08121057533

Solusi New Normal : Termometer Intellegent

June 12, 2020, 2:45 am

≫ Next: VMware Takes 42% Q1 HCI Software Market Share

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Penggunaan thermogun semakin marak dan digunakan di banyak tempat, tapi tetap memerlukan orang yang memegang thermogun. Dan ini seringkali membuat kita merasa tidak nyaman. Untuk itu diperlukan adanya Termometer Intellegent (Thermometer Pintar) , dimana kita sendiri yang melakukan pengukuran.

Dapat dipasang di berbagai tempat dengan mudah, seperti :
- Bandara
- Hotel
- Sekolah
- Toko
- Restoran
- Pabrik
- Cafe
- Tempat Wisata

Silahkan kontak tim kami : dcmsales@dayaciptamandiri.com

VMware Takes 42% Q1 HCI Software Market Share

June 27, 2020, 8:54 pm

≫ Next: 6 charts that show what employers and employees really think about remote working

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The International Data Corporation (IDC) released its Q1 report for 2020 on June 18th. According to the report, VMware leads the Worldwide Hyperconverged Systems Revenue Attributed to Owner of HCI Software rankings with 42% of the first quarter, 2020 market share. VMware is the biggest name in virtualization and has been for so long that you may not remember that the company began its rise only twenty-two years ago, in 1998.

VMware continues to hold its first place position for three Q1s in a row. Compared to last year, they saw a relative revenue growth of 10%, slightly better than the overall market growth of 8%. Meanwhile, their market share grew by almost 1%. VMWare’s growth is not as impressive as last year’s, but any growth at all under these circumstances is probably a good sign. VMware reports that over 200,000 customers now use vSAN powered HCI systems. The company attributes its growth to cloud-native application support, a broad range of HCI options, and support for customers seeking hybrid cloud solutions.

Similarly, Dell, took the top place in IDC’s Worldwide Hyperconverged Systems as Branded rankings. The IDC combines the revenue, and thus growth, for both Dell and EMC. Their combined revenue for Q1 this year was $666 million. This makes for a 13% relative growth over their revenues last year. Meanwhile, Dell did slightly better than VMware in capturing new market share, growing one and a half percent from 32.1% to 33.6%.

The IDC defines converged systems as pre-integrated, vendor-certified systems containing server hardware, disk storage systems, networking equipment, and basic element/systems management software. Specific to management software, IDC includes embedded or integrated management and control software optimized for the auto-discovery, provisioning, and pooling of physical and virtual compute, storage and networking resources shipped as part of the core, standard integrated system.

https://www.storagereview.com/news/vmware-takes-42-q1-hci-software-market-share

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6 charts that show what employers and employees really think about remote working

June 27, 2020, 9:25 pm

≫ Next: What are some standard guidelines for working at home?

≪ Previous: VMware Takes 42% Q1 HCI Software Market Share

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• COVID-19 has lead to more and more employees working from home.
• 98% of people surveyed said they would like the option to work remotely for the rest of their careers.
• But not everything is positive, with workers finding the biggest challenge is 'unplugging' from work.

According to the U.S. Census Bureau, nearly one-third of the U.S. workforce, and half of all “information workers”, are able to work from home. Though the number of people working partially or fully remote has been on the rise for years now, the COVID-19 pandemic may have pressed the fast-forward button on this trend.

With millions of people taking part in this work-from-home experiment, it’s worth asking the question – how do people and companies actually feel about working from home?

Have you read?

• As coronavirus shakes up the future of work, how much is it fast-tracking what was already in motion?
• A guide to thriving in the post-COVID-19 workplace
• COVID-19: Is this what the office of the future will look like?

The flex life

It’s no secret that people value freedom of choice. A whopping 98% of people would like to have the option to work remotely for the rest of their careers.

Aside from working in sweatpants, what are the things people like about working from home?

A flexible schedule, the ability to work from any location, and no more commuting were the top reported benefits.

Of course, not everything is positive about working from home. Here are some of the challenges people face as they work remotely.

The top issue faced by remote workers was “unplugging” from work. Without the clear-cut change of location and defined office hours, many people had a tougher time clearly dividing their personal and professional time.

As well, the lack of person-to-person communication can be a challenge for some people. In fact, one-third of people were concerned that the full extent of their professional efforts wouldn’t be appreciated because of a lack of in-office contact.

For the majority of people, having tough conversations via phone or teleconferencing software was actually viewed as a positive development.

Barriers to implementing a remote work policy

Despite the popularity of remote and flexible working, not every company has embraced the concept. Here are some of the reasons why.

While there can be technical or security-related reasons behind remote work resistance, a major barrier is simple resistance to change. Over 50% of companies that didn’t have a flexible or remote workplace policy cited “longstanding company policy” as the reason. In other words, that is just the way things have always worked.

Here are the reservations managers have with remote work:

Managers are worried that productivity and focus will be diminished if people are working in more informal locations, such as home or a cafe. Also, if people aren’t working in the same physical location, managers feel that team cohesiveness and company culture could suffer.

On the flip side, the cost savings associated with remote work may win over many companies. Research has found that typical employer can save about $11,000 per year for every person who works remotely half of the time. As well, switching to virtual meets in some instances can also be a significant cost savings.

Flexibility: The ultimate perk?

Location flexibility isn’t just a way to keep current employees happy. Companies that don’t embrace flexible working may find themselves at a disadvantage when recruiting new talent. Nearly two-thirds of candidates say that having a choice of work location is a key consideration in choosing an employer.

Lockdown measures have highlighted the value of workplace flexibility – particularly for people with kids. A total of 86% of parents now want to work flexibly, compared to 46% pre-coronavirus.

As the economy slowly begins to reopen, it remains to be seen whether or not COVID-19 accelerated inevitable trends in workplace culture. If so, taking Zoom calls in sweatpants may become the new normal for millions of workers.

SOURCE: 

What are some standard guidelines for working at home?

June 27, 2020, 9:36 pm

≫ Next: 10 Technologies You Need To Have a Remote Workforce

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What are some standard guidelines for working at home?

Managers should meet with employees to determine how work and job requirements can be done remotely from home either full time or certain days of the week.

Staff Report

May. 02, 2013

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COVID-19 is rapidly changing how businesses operate. We recognize that organizations need an extra helping hand right now. So we’re offering our platform for free to new sign-ups over the coming months.

Sign up today and our Workforce Success team will gladly provide a personal, online walkthrough of our platform to help you get started.

Set your team up for success:

Managers should meet with employees to determine how work and job requirements can be done remotely from home either full time or certain days of the week.

• Consider the effect of working at home on customers, co-workers and management.
• Determine technological needs and agree on securing the tools and appropriate training to ensure productivity at home.
• Establish measurable performance goals and expectations.
• Discuss concerns and potential challenges of working virtually and ways to address these issues.
• Determine a process for regular check-in meetings to discuss how the virtual work arrangement is working – for you and the business.
• Check in frequently to discuss how things are going and determine how to overcome challenges that may be identified.

Set employees up for success – at home

Help employees set up an appropriate workspace that is separate and distinct from their “home space” and conducive to working effectively without interruptions. Make sure:

Employees design their workspace for efficiency, with all the documents and materials they need.

• Urge them to create a healthy workspace – good light, comfortable temperature, ergonomic adjustable chair, computer keyboard and mouse suited to their needs, telephone headset, etc.
• Make sure they set boundaries with family members.
• Ensure family members understand that although they are home, they are working.
• Establish ground rules for work hours, interruptions, noise, etc.

Focus on performance and results

Be clear on employee priorities, focusing on the expectations, tasks and responsibilities agreed upon as measures of success.

Managers and employers should be proactive in regular communications between managers, coworkers and customers to stay connected and resolve issues as they arise.

Ensure that your accomplishments, project status, outcomes and deliverables are visible as appropriate. It’s important to avoid being out of sight, out of mind.

Invite and encourage feedback from co-workers, management and customers about how a virtual work arrangement is affecting them.

Learn more: The Workforce.com platform offers plenty of features to support remote teams.

Remote workers should be accessible, responsive and reliable

Utilize appropriate communication methods so employees can stay connected with managers, co-workers and customers.

Update their email, voicemail greeting, staff calendar etc. on a regular basis with a schedule, availability (or not) and contact information.

Checking all communications platforms and voicemail frequently is imperative.

Both employers and employees can demonstrate trustworthiness by being predictable, reliable, taking promises seriously and following through on commitments.

Managing work and preserving time for life is crucial

Remote workers should find ways to “disengage” from work and have quality personal time when traditional boundaries between work and home life are no longer clear.

Set reasonable limits to work hours and determine how to meet work requirements and still preserve personal time.

Build in short breaks and work during periods of peak energy.

For Workforce.com users there are features on our platform available to keep communication lines open during this difficult time. Chat with your staff, schedule according to operational changes, manage leave, clock in and out remotely, and communicate changes through custom events, among other things.

Source: Diane Burrus, WFD Consulting, Waltham, Massachusetts, April 4, 2013.

The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

SOURCE: https://www.workforce.com/news/what-are-some-standard-guidelines-for-working-at-home

10 Technologies You Need To Have a Remote Workforce

June 27, 2020, 9:37 pm

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Building a remote workforce is smart business.

A remote workforce can slash overhead costs, increase productivity, and boost employee efficiency.

Better yet, it can create happier, more efficient employees.

This in turn can translate into better customer experiences and increased profits.

And who doesn’t want that?

Let’s get into some of the details about having a remote workforce including some tools that make having one easier.

Make Perfect Sense

For small and medium size businesses, building a remote work force makes perfect sense.

They need every advantage they can get.

That’s why more and more businesses are creating them.

By 2016 nearly half of the U.S. workforce will work remotely, according to Mashable.

The key to building an efficient, productive remote workforce is technology. Thanks to major technology jumps, remote workforces have taken a giant leap forward.

If you’ve been thinking about a remote workforce, we’ve listed some key enabling technologies you’ll need. They’ll help you create an efficient one cost-effectively:

Backbone Technologies

Savvy businesses manage digital devices entrusted to employees using these six key enabling technologies:

• VPN—A virtual private network is the most critical technology of all. It provides a secure communication channel through public Internet connections.
• VoIP—Voice over Internet Protocol cuts communication costs and increases team flexibility. With VoIP, employees can access their office phone calls from anywhere, send instant messages, forward calls to mobile phones, teleconference with clients and co-workers, and more.
• Data Backup/Recovery—Keeping critical data safe is a challenge. So make sure remote workers have access to backup solutions. They should have a secondary backup system as well. Review policies with them to make sure they’re backing up.
• Network Security—Network security is paramount. Getting hacked can cost you big dollars and create plenty of bad press. Hackers can also hinder efficiency and productivity.
• Malware Protection—Another must have. Most PCs come standard with firewall and antivirus protection. Upgrade to business-efficient security solutions. And stay on top of updates.
• Collaborative Tech Tools—These are the key to increasing employee productivity and efficiency. Think apps like SharePoint, Microsoft Linc, and GoTo Meeting. Remote workforces are dead in the water without these.

These six enabling technologies are the backbone of a good remote workforce system. Make sure your IT team has expertise in all of them as well as in broadband technology.

Support Technologies

While these technologies aren’t as critical as those above, they’re still important to remote workforces:

• Cloud Technology—Cloud optimization is growing more and more critical to today’s businesses. Many companies are transitioning to the cloud for easy access outside the office. Compatible mobile apps are a must.
• Home Office—Employees working from home need good office technology. Don’t skimp on laptops, tablets, and printers. A high quality headset is also crucial. Skype and SkypeOut are good additions as well.
• Management—You’ll still need feedback and communication tools to manage remote workers. Project management tools, like Basecamp, help also. The cloud-based 15Five replaces status reports.
• Time Tracking—Timecard software technology helps track remote workers (and other off-site employees). It sends data directly to payroll staff, saving time and cutting paperwork.

Add Technical Services Support

Add to these 10 technologies good technical service support and an experienced IT staff. Together, they’ll save you time, money, and frustration.

Building a remote workforce can create the competitive edge you need to survive in today’s tough marketplaces.

The key is combining the right technologies with the right people.

Together, they’ll create a remote workforce that cuts costs, increases productivity, and generates brand-building customer experiences.

Got any advice for building a remote workforce? Is good technical support part of your system?

Let us put our proven experience in providing tech support and customer support service for small and medium size companies to work for you. Request a quote from one of our Tech Support Agents.

SOURCE: https://www.31west.net/blog/10-technologies-need-remote-workforce/

Webinar How Network Monitoring can help to facing Work From Home Realty

June 27, 2020, 10:36 pm

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Bagaimana Network Monitoring bisa membantu Anda mengatasi realitas Work From Home ?

Ikut webinar ini bersama Fanky Christian , perusahaannya secara khusus menangani Network Monitoring sejak 2005 ditemani Mochamad Gani Amri dari Netmonk.

Daftar segera di : bit.ly/netmonkwebinar

PRTG VIRTUAL EVENTS JULY - AUGUST 2020

July 9, 2020, 1:03 am

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PT DAYA CIPTA MANDIRI SOLUSI selaku PLATINUM PARTNER PAESSLER PRTG untuk Indonesia mengadakan VIRTUAL EVENT yang dapat anda ikuti

PRTG IN THE REAL WORLD
Membahas implementasi PRTG di dunia nyata, bagaimana PRTG membantu banyak perusahaan dan instansi.
Target peserta: Perusahaan & Instansi
Jumlah maksimal 100 orang melalui online Zoom meeting

Silahkan registrasi PRTG in the Real World 15 Juli 2020 pada link: https://bit.ly/prtgreal
Dapatkan kesempatan mendapatkan door price berupa TAS PRTG dan GoPay


PRTG BASIC TRAINING for PUBLIC
Mengajarkan cara setting PRTG dasar, sangat berguna bagi anda yang baru mengenal PRTG.
Target : Perusahaan, Instansi, Dosen, Guru, Mahasisw
Jumlah : 100 orang

Daftarkan diri anda ke https://bit.ly/prtgtraining22
Dapatkan souvenir TAS PRTG dan Doorprice GoPay


PRTG for Internet of Things (IoT) Dashboard
Membahas level lanjut dari PRTG dan integrasinya dengan perangkat IoT anda. Gunakan PRTG sebagai IoT dashboard
Target : Perusahaan, Instansi, Dosen, Guru, Mahasiswa
Jumlah : 100 orang

Segera daftarkan diri anda di : https://bit.ly/prtgiotdashboard
Dapatkan kembali TAS PRTG dan Doorprice GoPay

Semua kegiatan diatas akan mendapatkan e-Sertifikat dari kami.

Bila memerlukan konfirmasi, silakan kontak tim sales kami : dcmsales@dayaciptamandiri.com

Semua kegiatan diatas menggunakan event platform EventCerdas.com . Kami tunggu kehadiran anda di acara PRTG VIRTUAL EVENTS.

Webinar How Bank & Financial Institution leverage ITSM to stay ahead of the game - 21 Juli 2020

July 14, 2020, 5:34 pm

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Customer Webinar

Banks and financial institutions face complex technical problems that require extraordinary accuracy and reliability in daily IT processes. Financial firms, now more than ever, need to implement powerful IT platforms and services to meet the demands of internal users as well as customers using online and mobile financial services to stay compliant with rigid regulatory guidelines. Register Now Our Industry Insights webinar series aims to provide a comprehensive understanding of the role of IT service management in various industries. In this Industry Insights webinar, you will discover the following benefits of ITSM in BFSI: Software Compliance with Security Guidelines IT Operations Automation for Internal Services Process Optimization for Customer Experience & Satisfaction SLA Management for Efficient Service Delivery Webinar Agenda Motadata Company Overview & ServiceOps Platform Common service management challenges faced by BFSI  How ServiceOps helps you overcome IT service challenges Demo of BFSI Use Cases by Pre-sales Expert Q/A

VIRTUAL EVENT PRTG FOR IOT DASHBOARD 5 Agustus 2020

August 7, 2020, 9:30 pm

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  Mungkin belum banyak yang tahu, cara menggunakan PRTG sebagai IoT Dashboard. Maka kami membuat virtual event ini, dengan nara sumber :

- Achmad Saroni - PRTG Pre-Sales Support

- Bintang Dharma - IoT Specialist

Berikut detail video kegiatan ini:

 

Untuk mendapatkan e-Sertifikat dari kegiatan ini , bisa mengisi URL berikut :https://www.eventcerdas.com/pembayaran_sertifikat.php?id=xJdCcmBO

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3 ways to use PRTG for industrial monitoring 4.0

September 3, 2020, 7:48 pm

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3 ways to use PRTG for industrial monitoring 4.0

PRTG is well known in the IT world for monitoring… well… IT. But for quite some time, its capabilities have expanded beyond the world of traditional IT. And if you're already using PRTG to monitor IT for a manufacturing company, here are three ways you can start incorporating some aspects of OT and IIoT infrastructure into your monitoring concept.

1. Edge gateways and MQTT

Intelligent edge gateways are important elements of industrial IT. They are the bridge between the traditional OT workshop and IT systems such as data centers or the cloud. Of course, it is important to make sure these devices are running as they should, and many offer SNMP support or an API. This means that you can bring basic information about the gateway to PRTG, such as its availability and other metrics that indicate its status.

Going forward, incorporating OT metrics into the unified monitoring concept could be done by fetching them from the device through a smart gateway. Here's what this would look like, using the INSYS icom Smart Machinery Gateway example:

Because INSYS icom Smart Machinery Gateway uses MQTT (among other means) to communicate data upstream (for example, to a data collection system or the cloud), PRTG could subscribe to these messages using the new MQTT subscription sensor which will be released in the third quarter of 2020. We will have much more information on that (and the other MQTT sensors) in the coming months right here on this blog, so be sure to sign up for our newsletter!

2. NETWORK-node

To get data from machines and other devices that PRTG historically has no access to, there is another option: Node-RED. We introduced the PRTG Node-RED connector earlier this year, giving you even more options for entering data into PRTG. Here is a short description of how it works:

With Node-RED, you can send data pulled from a work floor machine to the PRTG Node-RED connector. With this connector, you specify the destination to send data to, such as an HTTP Push Data Advanced sensor or an HTTP IoT Push Data Advanced sensor that you configure in PRTG.

As an example: let's say you have a PLC that sends data using the Modbus fieldbus protocol. In Node-RED, you would use the Modbus read node to get the data from the PLC. You can then process and send the information to the PRTG connector and finally route it to an advanced HTTP push data sensor in PRTG Network Monitor.

3. IoT / IIoT sensor metrics

La prevalencia de dispositivos conectados e inteligentes en un entorno de fábrica ha ido en aumento, ya que la digitalización es un factor clave para modernizar las máquinas existentes en el brownfield para prepararlas para la Industria 4.0. Los sensores IIoT también se utilizan para monitorear factores ambientales como la temperatura y la humedad, se implementan para facilitar la automatización inteligente y más. La gestión de instalaciones es otra área que ha adoptado el uso de sensores para ayudar a gestionar aspectos como el consumo de energía e incluso el flujo de aire.

Bringing these metrics to PRTG allows you to monitor these environmental metrics as part of your overall monitoring, giving you a clearer picture of your environment. For example: rising temperatures could indicate a problem with the HVAC system, or rising humidity could pose a hazard to certain machinery. Knowing these values ​​helps you make decisions about other aspects of your infrastructure and often even facilitates proactive steps, before a failure occurs.

PRTG and Industrial IT
As you can see, there are already a few steps you can take to start getting a holistic view of your industrial infrastructure. But this is only the beginning! We are currently focusing on features and functionality that will benefit industrial IT.

As I mentioned earlier, we already have dedicated MQTT sensors available, with more on the way. We are planning a Modbus TCP sensor (please take our survey). We are also working on OPC UA support, with several sensors to come: OPC UA sensor, IPC Beckhoff sensor, and the custom OPC UA sensor (please take our survey). Stay tuned to our blog and website for more exciting Industrial IT announcements in the coming months!

Do you use PRTG in an industrial environment? Tell us about your experiences in the comments below!

More information on the Paessler BLOG!

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Luis Aguilar Sinde
PRTG Monitor Expert

sumber: https://www.metrix.es/ot-monitoring/

Alat pemadam api

September 6, 2020, 1:46 am

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Alat pemadam api adalah alat perlindungan kebakaran aktif yang digunakan untuk memadamkan api atau mengendalikan kebakaran kecil, umumnya dalam situasi darurat. Pemadam api tidak dirancang untuk digunakan pada kebakaran yang sudah tidak terkontrol, misalnya ketika api sudah membakar langit-langit.

Dalam menangani kemungkinan adanya api di ruang server/data center, kami menggunakan solusi :

👉FirePro

Cara KerjaFirePro

FireProAerosol menggunakan metode mencegah terjadinya reaksi yang akan membentuk api dengan cara mengikat unsur radikal bebas penyebab terjadinya api agar tidak bertemu dengan oksigen ( oksigen tidak dikurangi jumlahnya)

👉FM200

Cara kerja FM200 suppression system sangat efektif karena media yang digunakan FM200 yang bersifat gas yang menghilangkan salah satu dari 3 elemen (oksigen, panas, dan bahan bakar) penyebab timbulnya api. Suppression system merupakan sistem pemadam kebakaran yang dirancang otomotis ketika terjadi kebakaran.

#fireextinguisher

#pemadamapi

#pemadamkebaran

#ruangserver

#datacenter

#pusatdata

#DCMSolusi

#informasiteknologi

#teknologiinformasi

Pentingnya Structure Cabling

September 6, 2020, 2:02 am

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Di dunia kabel, istilah kabel terstruktur sering dilontarkan. Orang-orang menggunakannya sebagai kata kunci, tapi apa artinya sebenarnya? Apa sebenarnya kabel terstruktur itu?

Kabel Terstruktur didefinisikan sebagai infrastruktur kabel telekomunikasi gedung atau kampus yang terdiri dari sejumlah elemen standar yang lebih kecil (terstruktur).

Sistem kabel struktur yang dirancang dan dipasang dengan benar menyediakan infrastruktur kabel yang memberikan kinerja yang dapat diprediksi serta memiliki fleksibilitas untuk mengakomodasi gerakan, penambahan, dan perubahan; memaksimalkan ketersediaan sistem; menyediakan redundansi; dan bukti masa depan kegunaan sistem kabel.

Untuk mempelajari lebih lanjut tentang kabel terstruktur dan praktik terbaik,

Hubungi Kontak Kami :

dcmsales@dayaciptamandiri.com

#dcmsolusi

#KabelTerstruktur

#structurecabling

#datacenter

#cabling

#kabel

#telekomunikasi

#kabelutp 

#kabeldata 

#kabellistrik

Apa itu AC PRESISI

September 6, 2020, 2:07 am

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Apa itu AC PRESISI ?
- Adalah Perangkat yang berfungsi untuk mengelola Tata Udara di dalam Data Center untuk memastikan SUHU dan KELEMBABAN udara di DATA CENTER maupun LABORATORIUM sesuai setpoint yang diinginkan atau standart untuk SERVER maupun LAB,(masing masing korporasi mempunyai standart masing-masing sesuai dengan kebutuhannya).

Pastikan #ACPresisi anda dirawat dengan baik. AC Presisi harus dirawat minimal setiap 3 bulan.

Informasi lebih lanjut mengenai AC Presisi KONTAK KAMI :
dcmsales@dayaciptamandiri.com
Ikuti update terbaru dari kita ya di @ruangserver_
.
.
.
#datacenter
#pusatdata
#ruangserver
#DCMSOLUSI
#IT
#Informasiteknologi
#teknologiinformasi 

Apakah Data Center / Ruang Server

September 6, 2020, 2:12 am

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Data center ialah fasilitas yang dipakai untuk penempatan kumpulan beberapa server (sistem komputer) dan storage (sistem penyimpanan data). Perkumpulan itu pun dikondisikan dengan pengaturan-pengaturan lain seperti catudaya, udara, pencegah dari bahaya kebakaran dan biasanya memang dilengkapi memakai sistem pengamanan fisik

data center adalah fasilitas yang terdiri dari penyimpanan dan jaringan komputer yang biasanya dipakai untuk bisnis maupun organisasi lain.

Data center memang sangat penting untuk IT, karena menjadi sumber daya listrik yang tidak terganggu. Ketika ada pemadaman listrik, data center yang mempunyai sistem power supply yang baik akan menyediakan data sampai generator diesel masuk karena juga memiliki battery bank. Lalu untuk security (keamanan) pun menjadi fitur penting yang memang dibutuhkan oleh client. Seluruh akses dapat dikontrol juga identitas yang bisa dikonfirmasikan melalui biometrik serta semua aktivitas merupakan video login